If you haven’t heard the term inbox zero, it’s a pretty simple concept… You have no emails sitting in your inbox.
And if you haven’t experienced inbox zero, then you’re subjecting yourself to a form of psychological torture. Seriously, all those emails sitting in your inbox drain your mental energy and nag at you whether you know it or not.
Clearing out your inbox eliminates this pressure and frees you up to be more present, more productive and ultimately more successful. You might even be happier to boot!
A recent study conducted at UC Irvine found that removing email from your life completely reduces stress, but that’s not entirely realistic for most of us. So let’s talk about getting to inbox zero…
5 Tips to Get To Inbox Zero
- Record things in the appropriate place.
How often do you leave an email in your inbox because it’s related to something you need to do in the future? Maybe an invitation or event you plan to go to – or that you’re thinking about attending. Whatever the reason, if you don’t need the email right now, set a reminder in your calendar and delete the email. Or maybe it’s a piece of information you think you might need in the future.
You should be using an organizational system to keep track of this stuff. If you don’t have one already, something like Evernote is a great place to store “maybe I’ll need this someday” types of information. Then delete the email. You can also use Gmail and “Archive” the message instead of deleting and search for it later – if you end up needing it.
Or maybe it’s an article or video you intend to read or watch “sometime.” Bookmark it! Use Delicious or some other bookmarking service, tag it so you can find it late – if you ever want to. And then delete the email.
Whatever the reason for keeping something you “might” need in the future in your inbox . . . it’s not a good reason! There is a better place to store it. Plus, if you’re like most people, you don’t usually get back to most of these things and they either sit in your inbox forever or you eventually just delete them. But in the mean time, you keep looking at them and thinking about them, which is a waste of mental energy.
By recording the info somewhere else and deleting the email now you save yourself all the wasted time and energy of reviewing things you may or may not ever need again and again. And keeping info recorded in the appropriate place is a better practice, anyway.
- Respond now.
You might also be keeping email sitting in your inbox because you don’t know how (or don’t want) to reply. In this case, try one of the following:Create an FAQ – Maybe you’re sick of typing the same response over and over? Create some templates to answer common questions and just copy and paste. Or if you’re using Gmail, you can turn on the “Canned Responses” lab so your responses get added with 1 click.
Ask a question – Maybe you don’t know how to respond because you don’t have enough information. Ask for more. Or just ask a simple question to see if they still need a response from you. Merlin Mann (the originator of the inbox zero concept) suggests “Do you still need this?” A lot of the time, you’ll find the answer is no and you’re done!
Say, “I don’t know” – This is a perfectly reasonable and acceptable response. Don’t be afraid to use it.
Just Delete it – Ask yourself if you’re really ever going to reply and if not, just delete it!
- Create filters.
Undoubtedly, you get a lot of email you don’t need to read – possibly ever! So create filters to move these emails into folders to be reviewed if and when needed or to simply be deleted. I use Google Apps for all my domains, so I use Gmail for my email.
Creating Filters is super easy and you can add a Label and “Archive” email so it never even hits your inbox. All modern mail clients have functionality like this, so just do a Google search for creating automation rules in whatever client you’re using.
- Schedule email blocks.
Checking your email every 5 minutes or whenever you get a new message notification creates a huge problem for productivity. It also adds stress to your life and makes you terribly inefficient at what you’re working on. The other problem is that when you check email often, you’re usually in a rush to get back to what you’re really working on, so you don’t process the messages coming in properly . . . and they build up.
Instead, schedule specific times when you focus on email so you can dedicate the attention needed to clear out your inbox. If you’ve been following along, you can use one or two Pomodoro’s to handle email each day. And don’t touch email at any other time. This means turning off your new message notifications and turning email push off, too.
You’ll find that you get a lot more done during the rest of the day and you might just get your inbox cleared out!
- Use email tools.
OK, I’ve saved the best for last… I’ve recently found several email tools that I LOVE! These tools are for Gmail because that’s what I use, but I’m sure you can find similar tools for other mail clients.My absolutely favorite is Boomerang because it helps me get everything out of my inbox right now.
Sometimes you leave emails in your inbox because you’re waiting for the other person to reply and want to remember you’re waiting on them. Well, Boomerang has a feature to bring an email back to your inbox if no one replies within a specific time frame. So, if I’ve sent a proposal out to a potential client and I’m waiting for them to reply, I can tell Boomerang to bring the message back if I haven’t heard from them within 2 days. Then it gets archived and my inbox is clean!
Another cool feature is “Schedule for later” – so if you want to reply tomorrow or next week, you write the reply and tell Boomerang to send it later and again it’s cleared out of your inbox so you can move on with your life. It’s pretty sweet (and it’s free), so I encourage you to check it out.
Another tool I’m playing around with is ActiveInbox – it does everything Boomerang does plus a bunch more. It’s really an all-in-one solution that includes GTD tools, as well. But since I use other tools for GTD I’m finding that I use Boomerang more than ActiveInbox. However, if you don’t have a GTD tool yet, you might want to check out ActiveInbox for that, as well.






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